Services
We offer a defined suite of exceptional quality services but we are also extremely flexible when it comes to ensuring we deliver our customers’ projects with flair.
Advice and Consultancy
From the most straight forward shop front Poster installation to complex multi-screen video-wall installations, CMS Media have the experience and knowledge to advise you wisely and offer you full consultancy throughout the planning and implementation of your project.
Managed Display Solution (MDS)
Let us manage what we do while you manage what you do. Choose a CMS Media fully Managed Display Solution and you will reap the many rewards of so doing.
Installation
With over five years of experience installing a variety of Nexnovo transparent LED screens in a variety of industries, coupled with our strong company culture of delivering value and quality to our customers, we will install your screen-based project while ensuring it is a pleasant experience for our customers.
Configuration
We will configure your screen with your choice of media, whether it be text, photographs, videos or a combination of the these.
On-going Customer Support
For customers that choose not to join our Managed Display Solution, we will still be able to manage all of your support requirements, whether it be changing a configuration, replacing a media file, repairing a fault or providing periodic checks that everything is working as it should.
Maintenance
With our experience customer support team, we are able to offer you both preventative maintenance as well as, as-required repairs.
Replacement
We can arrange a replacement screen or upgrade for at very competitive pricing.
Training
We offer you and your staff training through our affiliate Bullseye Training, to learn how to manage the solution for yourself if you so want. We can provide training on everything from basic configuration to detailed content management. You will be able to manage your own platform whether it be a single screen in your shop front or 1,000 screens across 8 states and territories.
Graphic Design and Content Development
We can manage on your behalf, through our affiliates, a high-quality graphic design service. We will ensure your investment in transparent LED technology is put to its best use by utilising graphics that imparts exactly what you want say to your customers.
Benefits of Working with CMS Media
Enthusiasm and Energy
We are a young dynamic company with the focus and energy to make your project a great success.
Business Integrity
Ensuring our customers satisfaction is our primary aim. To this end your goals become our goals.
Qualified
We have the perfect balance of engineering technical, financial, marketing and customer support skills.
Experienced
Our management team has many years of experience in product management, customer service, project delivery and specifically installation, configuration, testing, customer support, and content management with Nexnovo transparent LED screens.
Creative
Creativity is an essential element in ensuring the combination of technology and content delivers exactly what is required to make the screen project a success.
Managed Display Solution (MDS)
Account Managed
With a CMS Media MDS you will receive the benefits of account management including:
- We will be constantly vigilant for opportunities to improve your business
- Single point of contact into CMS Media
- Resolve any issues arising from the project implementation of ongoing management
- Keep you appraised of developments with screens
- Ensure any CMS timeframes and promises are delivered
Management of Capital
There are several benefits to the MDS option, not the least of them being, you don't need to make a large capital outlay to gain the benefits of the beautiful solution. In fact, we're very confident we can show you how installing a MDS will turn you an almost immediate profit.
Stick to Core Your Business
Another benefit of the MDS is that you don't have to spend your valuable time managing your own kit. Instead, the equipment and content is managed and maintained by CMS Media on your behalf.
Single Monthly Invoice
Instead of having multiple contacts and multiple accounts payable at varying intervals, CMS Media's MDS provides you with a single monthly invoice. It's consistent and it's predictable.
Avoid Obsolescence
As a MDS customer, we will offer you a highly cost effective upgrade plan to newer hardware, different equipment models or new and improved technology.
Business Continuity
You won't have to pull your hair out with equipment defects. The Mean Time Between Failure of Nexnovo products is substantial. In addition, we hold a stock of spares in our office. If we can't get you up and running within 48 hours, we'll set you up with a replacement while we get it fixed.